0:04: barry asks with their key moment in your spam fighting career
0:09: where you made a mistake that you regret related to spare him so he's not just
0:13: talking about choices order over anything like that
0:16: I can think about least two mistakes other than a half million related to
0:20: stand hopefully in Upper
0:22: I remember hmmm talking to a very well-known SEO
0:27: and a search conference in San Jose no
0:30: probably seven years ago give or take
0:33: and and then issues that you know what
0:36: paid links are just to prove wonders to cook their two common there's no way
0:40: that you guys will be able to
0:41: crack down on them and enforced and come up with good algorithms or or take
0:45: manual action disorder
0:46: put the genie back in the bottle as he put it and a and that was when I
0:50: realized that made a mistake and that we had allowed
0:53: paid link that has been trying to go a little bit too poor
0:56: and become a little bit too common when and so in the early days over out yet
1:00: 2005-2006
1:02: you'd see Google cracking down a lot more aggressively in taking a pretty
1:06: hard liner rhetoric about feelings the past Adrian
1:09: at this point most people know that Google disapproves amid
1:14: probably violates like the Federal Trade Commission's guidelines all those sorts
1:17: of things
1:18: we have now released a targeted we take spam reports about it
1:21: and so for the most part people realize that's not a good idea
1:25: if they do that they might base the consequences and so for the most part
1:29: people try to steer clear appealing to the past a drink at this point but we
1:33: probably waited too long before we started to take a strong stand
1:37: on that particular issue hmmm another mistake that I remember
1:41: is on there was a Gruber content farms
1:45: and a and we were getting to internal complaints where people said look
1:50: this website or that website is really bad it's it's just
1:54: poor quality stuff on a legal it's been our low quality
1:57: but it's a really were pleaser experience and I had been to one
2:01: particular page along the sides because
2:03: one point my my toilet was running and I was like okay how you diagnose the
2:08: toilet was running
2:09: and I had gotten a good insert from that particular page
2:13: and I think I might have over generalized a little bit been like no no
2:16: there's not a great bonding
2:17: quality content onto the sides because look here with this one-page the Hope
2:21: Solo
2:22: the diagnostic why does your toilet run and how do you think that all that sort
2:25: of stuff
2:26: and the mistake that I made was judging from that one in it do and not do in
2:30: larger-scale samples are listening to the feedback or
2:33: you know looking at more pages on the site and so I think it took us a little
2:36: bit longer
2:38: to realize that some of these lower quality sides are content farms or
2:41: whatever you want to call them
2:43: we're sorta mass creating pages rather than really solving users needs with
2:48: with fantastic content so I think Tom as a result we did wake up to that we
2:53: started working on it
2:53: months before really became wide scale in terms of complaints
2:57: %uh but we probably could have been working on it even earlier mom
3:01: regardless you know we're always looking for good feedback we're always looking
3:04: for where we missing when we need to do to make our web
3:07: result better-quality and a and so anytime we roll something out
3:11: there's always the question up could you have bought have some way to
3:15: to stop that were to take better action or or more clever algorithm
3:19: and could you have done it sooner and so on you know
3:22: you like Google does a lot a great work and that's very rewarding than we feel
3:26: like okay we have
3:28: cool you know heard are bird
3:31: working hours with many people work and you at the same time you always wonder
3:35: could you be doing something better
3:36: could you belinda cleaner way to do it a more elegant way to do it something with
3:40: higher precision
3:41: I recall and that's okay you know it it's healthy for us to be asking
3:44: ourselves then
3:45: so great question those are coupled he moments like to remember where
3:49: like we made a mistake by not paying attention to a particular topic soon
3:54: book that helps